Why Your Team Won’t Use Your PM Tool (And How to Fix It for Good)

9 min.

Why Your Team Won’t Use Your PM Tool (And How to Fix It for Good)


If you’ve ever excitedly introduced a new project management tool to your team—only to find them back in Slack DMs and drowning in spreadsheet chaos a few months later—you’re not alone.

Getting your team to fully adopt a PM tool like ClickUp isn’t just about the tool itself; it’s about psychology, workflow integration, and making it so easy to use that even the most change-resistant team members can’t help but embrace it.

Let’s break down why adoption struggles happen and, more importantly, how to fix them.


What is a Project Management Tool (And Why Your Team Needs One)

Project management tools weren’t born overnight. Back in the early 20th century, Polish economist Karol Adamiecki laid the foundation for modern PM tools with the Harmonogram, a method for visualizing task sequences. Then, in 1912, Henry Gantt introduced the Gantt chart, a more structured way to track projects—something we still use today.

Fast forward a century, and project management tools have evolved from military planning and large-scale engineering to helping individuals organize everything from product launches to meal planning. Whether you’re coordinating a complex agency workflow or just trying to keep your household’s grocery list in check (guilty as charged!), PM tools simplify decision-making, tracking, and execution.


What Makes a PM Tool So Valuable?

  • Task & Project Organization – Keeps everything in one place, ensuring deadlines and responsibilities are clear.
  • Collaboration & Communication – Reduces the need for excessive emails and Slack messages by tying discussions to tasks.
  • Increased Transparency – No more "I didn’t know this was due today" moments—everyone stays on the same page.
  • Automation & Efficiency – Eliminates repetitive manual work with automation, reminders, and real-time tracking.


When used properly, a PM tool becomes the single source of truth for your team, ensuring nothing falls through the cracks. The problem? Getting people to actually use it.


💡 Related Read: CRMs vs. Project Management Tools: What’s the Difference?


Why Your Team Keeps Running Back to Slack & Spreadsheets

1. They See It as a Management Control Tool, Not a Productivity Booster

Don't get me wrong—tracking progress and analyzing productivity are crucial. But depending on your company culture and how a new tool is introduced, employees might perceive it as just another way for management to tighten control, rather than as something that genuinely helps them. If they don’t see value in it for themselves, they’ll resist using it.

📌 Fix It: Build a culture of transparency and involve your team in the implementation process. Clearly demonstrate the benefits of the tool, not just for leadership but for their daily workflows. When employees see that it reduces unnecessary back-and-forth, keeps tasks organized, and actually makes their lives easier, they’ll be far more likely to embrace it.

💡 Related Read: How to Implement a New Project Management Tool in Your Agency


2. Lack of Clear Training & Onboarding

Most people have been using their current systems for years — even if they’re inefficient, fragmented, or outdated. They’ve spent time figuring out how to make those tools work for them.

Expecting an immediate shift to a new system is unrealistic and, frankly, wishful thinking. Without proper training, your team will instinctively return to what’s familiar — whether it’s Slack, spreadsheets, or a hodgepodge of sticky notes and emails — because learning something new takes effort.

📌 Fix It: Successful adoption requires an intentional approach:

  • Hire a consultant to guide the transition and tailor the system to your team’s needs.
  • Select early adopters—team members with an open mindset who can champion the new tool and help train others.
  • Lead by example—if leadership actively uses the PM tool in meetings and daily workflows, the team is more likely to follow.
  • Create SOPs and training materials to ensure a structured, ongoing learning process.


💡 Related Read: How to Effectively Train Your Team

3. They’re Overwhelmed by Features & Don’t Know What’s Essential


Most project management tools come packed with features, which can be both a blessing and a curse. For new users, it can feel like being handed a spaceship when all they needed was a bicycle. The sheer number of options can be overwhelming, making it tempting to revert to old habits like Slack and spreadsheets.

One of the best ways to encourage adoption is to break work into smaller, manageable tasks. When teams see progress in bite-sized pieces, they’re more likely to engage with the tool instead of feeling paralyzed by complexity. Simplified task structures and incremental onboarding help build confidence and routine.

📌 Fix It: Start simple. Hide unnecessary ClickApps and create a streamlined view with only the must-have features. Introduce advanced functionality gradually as your team gets comfortable. Additionally, break projects into smaller deliverables within the PM tool—this makes it easier for team members to track progress and engage with the system consistently.

💡 Related Read: 4 ClickUp Mistakes to Avoid When Setting Up Your Account


The ClickUp Adoption Framework

Successfully implementing a project management tool isn’t just about giving your team access and hoping for the best. It requires a structured approach to ensure full adoption. Here at DaSilva Life, we love ClickUp, so while these strategies apply to any PM tool, we’ll be using ClickUp as our example. Here’s how to do it effectively:


Step 1: Get Buy-In from Key Players

Rolling out a new tool without team buy-in is like introducing a new office coffee brand without asking anyone if they drink coffee. You might get lucky, but chances are, people will just sneak back to their old habits. Getting buy-in starts with involving key players — team leads, project managers, and early adopters—who can advocate for the tool and influence the rest of the team.

Before rolling out the tool, involve team leads and early adopters. They’ll be the ones championing ClickUp adoption and influencing the rest of the team.


Step 2: Align the Tool with Existing Workflows

No one wants to abandon everything they know overnight. Instead of forcing a drastic change, introduce ClickUp in a way that complements how your team already works. For example, if they rely heavily on Slack, integrate ClickUp so that key updates and task tracking happen there instead of creating extra steps.

Don’t make your team change their entire workflow overnight. Instead, integrate ClickUp in a way that feels natural. If they already rely on Slack, bridge the gap with ClickUp + Slack Integrations (more on that below!).


Step 3: Make It the Single Source of Truth

If your team is allowed to keep using spreadsheets alongside ClickUp, guess what? They will. To ensure full adoption, set a clear rule: If it’s not in ClickUp, it doesn’t exist. That means:

  • Tasks, deadlines, and project notes should only be logged in ClickUp.
  • Leadership should reference ClickUp in meetings, reinforcing its role as the go-to hub for project updates.
  • Make it a policy that no decisions or assignments are made in Slack or email without also being reflected in ClickUp.

If your team is allowed to keep using spreadsheets alongside ClickUp, they will. Make ClickUp the one source of truth—if it’s not in ClickUp, it doesn’t exist.


Step 4: Gamify Adoption & Encourage Feedback

Making adoption fun (and rewarding) increases the likelihood of success. Consider these tactics:

  • Run a leaderboard challenge: Track engagement within ClickUp and reward the most active users.
  • Offer small incentives: Something as simple as a coffee gift card for the first team member to complete 50 tasks in ClickUp can drive engagement.
  • Gather feedback regularly: Give your team a voice by asking what’s working, what’s confusing, and what needs improvement. When they feel heard, they’re more likely to commit to using the tool.


PM adoption isn’t a one-time event; it’s an ongoing process. With the right approach, you’ll ensure ClickUp becomes an indispensable part of your team’s workflow.

Give incentives for ClickUp adoption. Run a fun challenge where team members track tasks in ClickUp for a week, and reward the most engaged users. More importantly, listen to feedback and refine the setup accordingly.

💡 Related Read:
Why Project Management Systems Haven't Worked for You in the Past


How to Integrate ClickUp with Slack for Real-Time Collaboration

Instead of fighting Slack, make it work for you. ClickUp integrates beautifully with Slack, allowing you to:

  • Turn Slack messages into ClickUp tasks instantly.
  • Get task updates inside relevant Slack channels.
  • Use /clickup commands to search for tasks or create updates without leaving Slack.

📌 Fix It: Set up Slack notifications for key updates—but not for everything. No one needs to see every task status change. Configure it so your team gets relevant updates without drowning in notifications.

💡 Related Read: ClickUp is the Best Team Collaboration Tool


Strategies to Eliminate Spreadsheets by Centralizing Data Inside ClickUp

Spreadsheets are comfortable, sure, but they’re also a bottleneck for growth. While they may have been the go-to tool for organizing projects, tracking timelines, and managing data, they lack the structure and automation capabilities needed for scalable operations. ClickUp (or any robust PM tool) can replace most spreadsheet functions—if set up correctly.


1. Use ClickUp’s Custom Fields for Data Organization

Spreadsheets are often used to track project statuses, budgets, or client details—but they can quickly become overwhelming with multiple tabs and inconsistent data entry. Instead of managing scattered information across sheets, use Custom Fields in ClickUp to store structured, searchable, and filterable data directly within tasks. Whether tracking deadlines, revenue, or project phases, this keeps everything centralized and dynamic.


2. Automate Reporting with Dashboards

Manually updating spreadsheets is a time drain, not to mention prone to human error. ClickUp Dashboards can do the heavy lifting by automatically tracking progress, visualizing project timelines, and displaying key metrics in real-time. This means no more outdated reports, no more version control issues, and no more scrambling to update a spreadsheet before a meeting. Your team can focus on execution while data updates itself.


3. Use ClickUp Docs & Whiteboards Instead of Google Sheets for Collaboration

Spreadsheets often double as makeshift brainstorming tools, but let’s be honest—they’re not built for it. Instead of cramming ideas into cells, use ClickUp Docs & Whiteboards to collaborate more effectively. Docs allow teams to create shared knowledge bases, meeting notes, and project outlines, while Whiteboards offer visual brainstorming sessions that are far more interactive than a basic spreadsheet.


4. Leverage Automations to Reduce Manual Work

Many teams rely on spreadsheets to track recurring tasks, client follow-ups, or financial records, requiring constant manual updates. Instead, ClickUp’s Automations can:

  • Assign tasks when a deal moves forward in the pipeline.
  • Notify team members when a deadline is approaching.
  • Auto-update project statuses based on dependencies.

By eliminating manual data entry, your team can shift focus from maintaining spreadsheets to driving results.

💡 Related Read: 7 ClickUp Dashboards You Need


Ready to Make ClickUp Your Team’s Powerhouse?

Making the most of ClickUp can transform how your team collaborates and stays organized. If you’re ready to streamline workflows and reduce reliance on Slack and spreadsheets, here’s how we can help:

  • Looking for a clear roadmap? Our ClickUp Template Vault provides the step-by-step guides and templates to get your team fully onboarded in just 30 days. → [Purchase Here]
  • Want a system built for your agency? We create custom workflows, dashboards, and automations tailored to your exact needs. → Book a Free Consult Call


Small changes can make a big impact—let’s get your team fully aligned and working smarter!

May 20, 2025

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