In this case study, we’re digging deeper into a recent project with Tori Parker Photo! Tori Parker Photo is a wedding photography team based in Central Virginia. Founder and owner Tori and her team of photographers are all about capturing intimate, relationship-focused photos that tell a beautiful story.
Like many business owners, Tori didn’t have the time to sit down, research, and learn about using these tools. Eager to sort everything out quickly, Tori contacted us for help. Keep reading or watch the video below to see how we built their HoneyBook setup!
Tori had been using HoneyBook for about five to six years and knew she wasn’t utilizing its tools as best she could. She struggled most with HoneyBook automations, as well as maintaining consistent communication with her clients. She knew that the client experience Tori Parker Photo offered could be better if she set up automations and systems in HoneyBook.
She enlisted DaSilva Life’s help to organize her workflows and improve her efficiency sooner rather than later, so she could provide an even better client experience and make work easier for her and her team!
Because Tori Parker Photo offers multiple photography services — wedding, couples, portraits, boudoir, and family — we built out multiple client flows to keep everything organized.
This was especially important when setting up booking automations for each service. Since each photography type is unique, each automation would be a little bit different based on client needs. Now, no matter what service someone is requesting, automation takes care of them with email replies, pricing guides, and follow-up emails.
We also cleaned up and organized existing files (like contracts) and folders, making it easy for Tori and her team to find what they’re looking for. Now they can feel confident and good about using HoneyBook to get their work done!
As for client experience, our team created custom, on-brand smart files like:
Potential photography clients can experience Tori Parker Photo’s personality, brand voice, and style from the beginning when they grab a brochure, check out a pricing guide, or fill out a questionnaire.
After building out separate client flows for each offer and creating branded smart files, Tori and her team now have happier customers, more consistent communication, and faster booking times.
Tori said:
“Working with DaSilva Life was one of the decisions I could have made at this time for my business. I now have automations to keep me in touch with my clients and create a better experience for them working with me, as well as more confidence using the Honeybook tools.
I have seen quicker booking times and overall much happier clients because of everything DaSilva Life did for me and my business.”
If you’re a photographer or creative professional with multiple offers, we can help you strengthen and streamline your HoneyBook systems, too! Reach out to us today!
